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Keerthana, J and Jagadeesan, P and Kalpana, G. (2026) Influence of Social Media on Women Buying Behaviour towards the Cosmetic Products With Reference to Chennai City. In: Interdisciplinary Engineering and Technology Management Dr. DIANA. SRR, pp. 81-90. ISBN 978-81-999206-8-2

Devayani, K S and Kalpana, G and Jagadeesan, P (2025) The Impact of Sentiment and Cognitive Load on Investment Decisions: A Conceptual Framework. Journal of Neonatal Surgery, 14 (9S). pp. 284-288. ISSN 2226-0439

PRADHIBHA, S and Kalpana, G (2026) Adoption of Digital Ticketing and Mobility Applications: Behavioral Changes Among Railway Passengers. International Journal for Novel Research in Economics , Finance and Management, 4 (1). pp. 1-4. ISSN 3048-7722

Kalpana, G and Pongodhy, M (2026) BUSINESS MANAGEMENT. 1 ed. 1 (1). IGNITE VISION PUBLICATIONS, Chennai. ISBN 978-12-345678-9-7

Menaka, P and Gayathri, M and Kalpana, G and Hariharan, G V (2026) Marketing Management. 1 ed. IGNITE VISION PUBLICATIONS, Chennai. ISBN 979-82-551641-3-4

Jagadeesan, P and Kalpana, G (2026) A STUDY ON BRAND MANAGEMENT AND CUSTOMER EXPERIENCE IN THE RETAIL INDUSTRY. In: International Conference Rising India in AI Era:Transforming Commerce and Management for Sustainable and Inclusive Growth, 26.03.2026, Chennai, India.

Hena Esther Rani, J and Kalpana, G and Jagadeesan, P (2025) Exploring Gst Efficiency In India: The Interplay Of Trust, Technology, And Compliance Dynamics. Journal of Neonatal Surgery, 14 (12): 1. pp. 1102-1107. ISSN 2226-0439

Devayani, K S and Kalpana, G (2024) Assessing the Impact of Artificial Intelligence on the Investment Decisions of Working Women. In: 2024 International Conference on Distributed Systems, Computer Networks and Cybersecurity (ICDSCNC), Bengaluru, India.

Biruntha, D and Kalpana, G (2025) CUSTOMER PERCEPTION TOWARDS SERVICE QUALITY ONPRIVATE SECTOR BANKS IN KANCHEEPURAM DISTRICСТ. Utilitas Mathematica, 122 (2). pp. 1883-1896. ISSN 0315-3681

Biruntha, D and Kalpana, G (2026) A Study On Customer Satisfaction Towards The E-Services Offered ByPrivate Sector Banks. International Journal of Drug Delivery Technology, 16 (3). pp. 156-160.

Biruntha, D and Kalpana, G (2025) A Study On Customer Satisfaction On Services Offered By Private Sector Banks In Kancheepuram District. International Journal of Environmental Sciences, 11 (24). pp. 5606-5612. ISSN 2229-7359

Bharathi, M P and Kalpana, G (2026) Service Quality Evaluation of Online Shopping Platforms Using E-SERVQUAL Model: An Empirical Study with Reference to Anna Nagar, Chennai. International Journal for Novel Research in Economics , Finance and Management, 4 (1). pp. 1-4. ISSN 3048-7722

Menaka, P and Gayathri, M and Kalpana, G. and Hariharan, G.V (2026) MARKETING MANAHEMENT. IGNITE PUBLICATION, CHENNAI. ISBN 9798255164134

PRADHIBHA, S and Kalpana, G. (2026) AI-DRIVEN AUTONOMOUS ROBOTIC INSPECTION AND PREDICTIVE MAINTENANCE FRAMEWORK FOR ENHANCING PASSENGER EXPERIENCE AND COMMERCIAL SUSTAINABILITY IN INDIAN RAILWAYS. In: International Conference on Scientific Research and Revolution ICSRR 2026, March 21-22, 2026, March 21-22, 2026, CHENNAI.

Bharathi, M.P and Kalpana, G. (2026) DETERMINANTS OF PERCEIVED SERVICE QUALITY IN ONLINE MARKETPLACES: A CONSUMER-CENTRIC STUDY. In: International Conference on Scientific Research and Revolution ICSRR 2026,, March 21-22, 2026, CHENNAI.

KALAPNA, G and biruntha, d (2025) A Study On Customer Satisfaction On Services Offered By Private Sector Banks In Kancheepuram District. A Study On Customer Satisfaction On Services Offered By Private Sector Banks In Kancheepuram District, 11 (24): 24. pp. 5606-5612. ISSN ISSN: 2229-7359

Rani, J. Hena Esther and Kalpana, G. (2025) GST chain technological integration enhancing compliance and administration efficiency. In: INTERNATIONAL CONFERENCE ON MODELLING STRATEGIES IN MATHEMATICS: ICMSM 2024, 22–23 October 2024, Coimbatore, India.