A REVIEW OF GUEST EXPERIENCE ENHANCEMENT STRATEGIES IN FINE DINING SERVICE

Arun, A. and Vijayakumar, M (2025) A REVIEW OF GUEST EXPERIENCE ENHANCEMENT STRATEGIES IN FINE DINING SERVICE. In: International Conference on Scientific Research and Revolution, 17th August 2025, Online - Chennai.

[thumbnail of ilovepdf_merged.pdf] Text
ilovepdf_merged.pdf

Download (2MB)

Abstract

Enhancing guest experience in fine dining involves a strategic combination of
personalized service, culinary excellence, and immersive ambiance. Effective
strategies integrate meticulous attention to detail in menu design,
presentation, and wine pairing, while fostering emotional connections
through genuine hospitality. Technological innovations, such as digital
reservation systems and guest preference tracking, enable seamless service
delivery without diminishing the human touch. Continuous staff training
ensures precision, attentiveness, and adaptability, allowing service teams to
anticipate and exceed guest expectations. Ambiance elements—including
lighting, acoustics, décor, and table arrangements—are harmonized to create
a memorable and immersive dining atmosphere. These integrated approaches
not only elevate satisfaction but also strengthen customer loyalty, brand
prestige, and long-term profitability in the fine dining sector.

Item Type: Conference or Workshop Item (Paper)
Subjects: Hotel and Catering Management > Human Resource Management
Hotel and Catering Management > Hospitality Management
Depositing User: Mr IR Admin
Date Deposited: 15 May 2026 11:58
Last Modified: 15 May 2026 11:58
URI: https://ir.vistas.ac.in/id/eprint/19713

Actions (login required)

View Item
View Item