Employee’s’ Perception on E-Banking Services in Banks in Chennai

Employee’s’ Perception on E-Banking Services in Banks in Chennai

Indian banking industry has been pushed to a crucial transformation phase towards cashless economy. E-banking eliminates corruption and illegal transactions. The bank employees have to cope with and adopt the changes in the technology from time to time. The expectations of customers keep changing and increase with the technological developments. E-services are concerned with security and safety though provided with 24*7 services. This paper attempts to hit upon the perceptions of bank employees.
9 17 2019 1507 1509 B10910882S819 10.35940/ijrte.B1091.0882S819 https://www.ijrte.org/wp-content/uploads/papers/v8i2S8/B10910882S819.pdf https://www.ijrte.org/wp-content/uploads/papers/v8i2S8/B10910882S819.pdf