Assessing Employee Awareness, Training, and Compliance with Food Safety and Hygiene Practices in Luxury Hotels of India

Assessing Employee Awareness, Training, and Compliance with Food Safety and Hygiene Practices in Luxury Hotels of India Moyeenudin H.M Karthik G Vikas Kumar Yadav John Williams R

Abstract: Food safety and hygiene practices are critical determinants of service quality, customer satisfaction, and public health within the hospitality sector. Luxury hotels, in particular, are expected to uphold the highest standards of food safety due to their premium positioning and global clientele. This study investigates employee awareness, training effectiveness, and compliance with food safety and hygiene practices in luxury hotels in India. Using a structured questionnaire administered to food and beverage employees across selected five-star hotels, the study evaluates key dimensions such as knowledge of hygiene standards, frequency and quality of training, and adherence to operational protocols. The findings reveal that while employees generally demonstrate a satisfactory level of awareness, gaps persist in consistent compliance and practical application of knowledge. Training programs significantly influence employee behavior, but organizational support and monitoring mechanisms play a crucial mediating role. The study contributes to the literature by offering empirical insights and practical recommendations for strengthening food safety culture in luxury hospitality establishments.
04 17 2026 1 6 10.55041/ISJEM06392 https://isjem.com/download/assessing-employee-awareness-training-and-compliance-with-food-safety-and-hygiene-practices-in-luxury-hotels-of-india/