Patients’ Healthcare Seeking Behavior in Public Primary and Secondary Healthcare Facilities

Swathi Pradeeba, P. and Elumalai, D and Jean, Karenzo and Theerthamalai, S. (2025) Patients’ Healthcare Seeking Behavior in Public Primary and Secondary Healthcare Facilities. International Journal of Multidiciplinary Research, 3 (11): 11568. ISSN 2583-973X

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Abstract

Mostly in public primary and secondary healthcare situations, arrogance near healthcare shows a noteworthy role in influential health upshots. The learning aspects are psychosocial determining factors, service-related factors, and demographic movements that affect 450 patients' behavior in public health amenities in southern India. The cross-sectional learning strategy was working, and multiple regression in SPSS, independent sample t-tests, and descriptive statistics were used to analyze the data. The middle-of-the-road respondents were between the ages of 31 and 45 and had completed secondary school, bestowing to the outcomes, which exposed an approximately equal distribution of genders. The descriptive analysis revealed a satisfactory
degree of patient satisfaction and behavior regarding healthcare, as well as a moderate waiting time. Urban patients had a significantly higher satisfaction score than rural patients, according to an independent t-test of the random sample (t (448) = 3.68, p < .001). Waiting times, staff conduct, distance from the facility, medication
availability, perceived illness severity, and familiarity with government health systems were found to be significant predictors of healthcare access through multiple regression analysis. Waiting times and distance have had a negative impact on health-seeking behavior, but staff conduct and medication availability have had a positive impact. Health
care use was not significantly predicted by income. Overall, the study emphasizes how crucial patient data, service quality, and accessibility are in determining how healthcare is used in public health systems. The results have implications for lowering obstacles to access to public
health services in South India and enhancing the delivery of patientoriented services.

Item Type: Article
Subjects: Commerce > Finance
Domains: Commerce
Depositing User: Mr Prabakaran Natarajan
Date Deposited: 17 Dec 2025 05:45
Last Modified: 17 Dec 2025 06:28
URI: https://ir.vistas.ac.in/id/eprint/11568

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