Emotional Intelligence and Performance of Manager in Manufacturing Industries (With special reference to Automobile Industry)

The Indian automobile industry has gained its importance as it is one of the largest automotive industries at global perspective which accounts for manufacturing 23.96 million vehicles during 2015-16. More than 7 percent of GDP was contributed by automobile industry. In order to manage the large scale production process and service required for the maintenance of vehicle, the human capital is in demand. The modus operandi of this study is to calculate the impact of emotional intelligence of the managers who are working in the manufacturing industries. For this purpose, a sample survey conducted in Indian automobile industry. Chapter one provides basic idea about the emotional intelligence. Chapter two lists the review of literature. Chapter three describes the methodology of the study. Chapter four analyses the impact of emotional intelligence of manager in automobile industry and the last chapter concludes with the findings and suggestions.