Developing a Framework for emotional Intelligence (eI) based Functions in a small organisation

Introduction: It is well established that effectiveness of any organization is driven & determined by effectiveness of its core HR functions like recruitment, teamwork, talent retention, employee morale, employee engagement . Emotional Intelligence significantly influence these key HR function and hence is a major driver of organizational effectiveness. The paper tries to recommend methods to institutionalize
EI in a small organization. Purpose: The paper explore to prepare a model framework for EI based functions in organization. Integration of EI into the processes and functions of companies is in the interest of both organization and individual. EI in an organization can be developed to cater to career based EI competency requirement of individuals for higher organizational effectiveness.
Material & Method: The study has taken into cognizance earlier theories available in the field and has
suggested a small Questionnaire for administration on Likert scale developed a which can be analysed and be used for introduction of EI based HR functions. Findings & Implications: The paper reinforces the high importance of EI in organization and its relevance with critical HR based function in small organization. Implication of the paper is to facilitate small organization to develop their own model framework for integrating EI into critical HR functions so as to enhance ability of employee to improve interpersonal relationships for higher organizational effectiveness.