Factors Influencing Consumer’s Intention to Adopt Digital Payment - Conceptual Model

E-payment usage depends on security and trust and therefore the increase in usage of e-payment depends
on both. E-payment is a technology which doesn’t involve physical cash here the payment is done through
the electronic medium. Although Demonetisation prevailed a way for fillip to E-payment it has received
acceptance throughout the world. But all the modes of e-payment are not used by all. It is an unavoidable
fact that perceived risk is associated with the e-payment systems and it contributes to the decision factors
in its usage. This paper is focussed to examine the Factors influencing consumer’s intention to Adopt
Digital Payment . The factors so revealed includes perceived use, perceived risk, perceived ease of use and
trust. The findings based on various literature reviews recommends that consumer awareness, convenience,
security, availability of e-payment tools, incentives and licit frame are the elements which can fillip the
usage of e-payment system. Smartphone penetration, ubiquitous connectivity, biometrics, tokenisation,
cloud computing and the Internet of Things are the various trends of transactions of consumers in future.