Business Analysis and Requirement Study for the Women Information Bank (WIB) Platform under TNWESAFE With Reference to Bonton Softwares Pvt. Ltd.

The Indian economy has multiple and fragmented departments, information management systems have become fragmented and make it challenging for women to get access to services and support at the community level, including safety services, welfare programs, employment, and other resources to empower them. The WIB Platform will fulfill these requirements by conducting a systematic business analysis and requirements assessment for the TNWESAFE project to build an integrated, multiple sector digital platform for women through the use of a centralized, integrated and user-friendly interface for all programs related to women. Data was gathered via secondary sources from various government agencies, stakeholder contacts, and structured tracking sheets, and by using stratified sampling. We analyzed a total of 4,053 records across 32 scheme types and multiple modules (like Entrepreneurship, Welfare, Safety, Skill Development, Employment, and Grievance Redressal) using Microsoft Excel and Power BI dashboards. The analysis highlighted that there is an unequal visibility of schemes across different departments; found major gaps between the beneficiaries' awareness of the availability of a scheme and the actual availability; and outlined the functional and non-functional requirements for successfully developing the platform. Results of the analysis also validate that by creating a centralized digital platform, the delivery of services to women in Tamil Nadu would be enhanced, fragmentation of information will be reduced, and access to information will be increased.

Keywords: Centralized System; Women's Information Bank; TNWESAFE; Business Analysis; Requirements Study; Digital Platform; Women Welfare; E-Government.