Integrating AI Chatbots with Cognitive Behavioral Therapy in Digital Mental Health Care

Priya, S and Rajini, G (2026) Integrating AI Chatbots with Cognitive Behavioral Therapy in Digital Mental Health Care. MSW Management, 36 (1). pp. 1053-7899. ISSN 1053

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Abstract

AI-powered chatbots have been proposed as a scalable, accessible, and cost-effective means of providing Cognitive Behavioral Therapy (CBT) interventions within mental health settings. This study examined the effect of AI-based chatbots on CBT outcomes in digital mental health, specifically regarding the level of symptom reduction of depression, anxiety, and stress. By using NLP and machine learning, AI chatbots provide personalized therapeutic interactions that guide the user through important CBT techniques, such as cognitive restructuring, behavioral activation, and mindfulness.This paper highlights the most important benefits: real-time intervention, user engagement, and adaptation to individual emotional needs. Notable limitations of this technology are ethical concerns, data privacy issues, and a lack of human empathy in responses. The evidence shows that AI chatbots enhance mental health accessibility and support considerably, especially for people with mild to moderate psychological distress.Further research is necessary to optimize the effectiveness of such interventions, ensuring ethical implementation and integration with the traditional therapy model. The paper concludes with suggestions for improving AI chatbot-assisted CBT to enhance digital mental health care. Keywords— AI Chatbots, Cognitive Behavioral Therapy (CBT), Digital Mental Health,Symptom Reduction,Machine Learning (ML).

Item Type: Article
Subjects: Management Studies > Human Resource Management
Domains: Management Studies
Depositing User: Mr IR Admin
Date Deposited: 15 May 2026 17:08
Last Modified: 06 Jun 2026 06:39
URI: https://ir.vistas.ac.in/id/eprint/19741

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