IMPACT OF COVID-19 CRISIS ON HUMAN RESOURCE MANAGEMENT AND DIGITALISATION OF WORK WITH SPECIAL REFERENCE TO CHENNAI BASED COMPANIES

Dramatic changes caused by the new coronavirus COVID-19 have
unprecedented implications on companies around the globe and influenced
human resource management profoundly. HRM took leadership to navigate
in the vague present and unforeseeable future by managing people to cope
with stress and to continue working remotely so that business goes on with
its operations. However, HRM had to deal with the dismissals and reduction
of the staff caused by the pandemic lockdown. The expert interview findings
indicate that companies, together with the HR managers, should develop
crisis management plans, elaborate new policies for remote as well as hybrid
working systems as a response to the current and future crises.