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Nagarani, S and Nirmal dev, M (2025) Consumer Compliance and Redressal Mechanisms in Online Shopping: A Study on Electronic Products in Chennai City. Consumer Compliance and Redressal Mechanisms in Online Shopping: A Study on Electronic Products in Chennai City.

Nagarani, S and Nirmal dev, M (2026) A Study on Consumer Awareness and Utilization of Grievance Redressal Mechanisms in Online Purchases of Smartphones with Special Reference to Chennai City. IJDDT, 16 (81). ISSN 0975-4415