Role of FinTech in Enhancing Operational Efficiency and Financial Inclusion in the Indian Banking Sector

The rise of the Financial Technology (FinTech) has
transformed the way banks do business all around the world. As of the this, customer-focused models, digital innovating, and the automating have all been put into the place. FinTech has changed the game in an india, especially when it comes to the making of financial services easier for a everyone to the get, helping operations run more of a smoothly, and the making of clients happier with the banks. FinTech has evolved swiftly, but there hasn't been much in-depth research on how the technology affects the structure and the performance of the Indian banks,especially when it comes to the operational efficiency, financial inclusion, and the loan delivery. This is true, even though FinTech has been growing of very swiftly. This study takes a
mixed-method approach, which means it looks at material from
the both the primary and the secondary sources. This means
talking of to the important people and the looking of at the
financial information that Indian banks supply. Quantitative
analysis has included the thing that has included the regression modeling and it data Envelopment Analysis (DEA). Qualitative analysis has included the thing that has included the coding of interviews by theme. The results reveal that financial institutions that use FinTech platforms are more of a flexible in a how it do business, have fewer non-performion of assets (NPAs), and the are better at obtaining of new clients.