A Study on Internet Banking System and Customers Satisfaction in Namakkal District

The internet banking system is an innovative banking method and it is otherwise called online or electronic
banking system. In view of this internet banking system is typically related with core banking system which
has been operated by a bank with internet. The internet banking system refers to that the monetary transactions
are involved through electronically from one person account to another person account with using internet,
it does not depend upon physical transaction process. Under the following internet technologies, the banks
have benefitted in several ways such as, it has the result found in reducing costs, saving time and energy, and
has developing revenue from various channels. Further, the prime objective of the study is, to examine the
usage of online banking facilities among gender wise classification in Morepalayam panchayat of Namakkal
District. Next objective is that, to analyse the customer satisfaction among the usage of internet banking
facilities in Morepalayam panchayat of Namakkal District. The design of the study is based on primary data
analysis and using well-structured interview scheduled method. With respect to primary data collection, 85
samples have taken for this present research. Out of the whole 85 sample respondents, 48 respondents are
male and the remaining 37 respondents are female. The period of the study is covered from 1st April 2018 to
31st July 2018. As a result found that, 41.18 percent of them respondents are strongly agree among the usage
of internet banking facilities for the purpose of funds transferring from one account to another account.