Improving On-Time Delivery Through Warehouse Management System (Wms) And Manpower Management In A 3pl Warehouse: A Study With Reference To Stockarea

The growing demand for faster and reliable deliveries has increased the importance of warehouse efficiency in third-party logistics (3PL) operations. This study analyses how Warehouse Management System (WMS) usage and manpower management influence on-time delivery performance in a multiclient warehouse environment. Operational data collected before and after process improvements, along with employee feedback, were used for the analysis. The results show that better workforce planning and improved coordination with WMS helped reduce processing delays and improve operational flow. After implementation, on-time delivery increased from 72% to 85%, while average processing time decreased from 30–40 minutes to 23–27 minutes. The study shows that warehouse efficiency depends not only on technology, but also on how effectively manpower is planned and utilized during daily operations.