CUSTOMER SEGMENTATION USING RFM INTEGRATED WITH UMAP AND HDBSCAN

Kalpana, Y. and Anitha, R (2025) CUSTOMER SEGMENTATION USING RFM INTEGRATED WITH UMAP AND HDBSCAN. In: Innovations and Research in Science and Technology. Bhumi Publishing, India, pp. 137-151. ISBN 978-93-47587-69-6

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Abstract

The exponential growth of online retail platforms has led to the accumulation of large-scale transactional data containing valuable information about customer purchasing behavior. Retailers increasingly rely on data-driven techniques to understand customer heterogeneity and to design personalized marketing strategies. Customer segmentation is a critical analytical task that enables businesses to group customers with similar behavioral characteristics, thereby improving customer engagement, retention, and profitability.

Item Type: Book Section
Subjects: Computer Science Engineering > Machine Learning
Domains: Computer Science Engineering
Depositing User: Mr IR Admin
Last Modified: 11 May 2026 09:03
URI: https://ir.vistas.ac.in/id/eprint/16760

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