COGNITIVE INSURANCE ADVISORY SYSTEM

Arul Kumar, L and Arivazhagan, P. (2026) COGNITIVE INSURANCE ADVISORY SYSTEM. International Journal of Engineering Technology Research & Management (IJETRM), 10. pp. 332-340. ISSN 2456-9348

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Abstract

The Cognitive Insurance Advisory System is an intelligent decision-support platform developed to assist users in
selecting suitable insurance policies based on their personal requirements, financial conditions, and risk factors.
Traditional insurance advisory processes are often time-consuming and may not provide personalized
recommendations for individual users. This project aims to overcome these challenges by integrating Artificial
Intelligence, Machine Learning, and Cognitive Computing technologies to deliver smart and customized
insurance guidance. The system collects user information such as age, income, occupation, health conditions,
family background, and financial goals. Using cognitive analysis and predictive algorithms, the platform evaluates
the user's needs and recommends the most appropriate insurance plans, including life insurance, health insurance,
vehicle insurance, and investment-related policies. The system also compares different insurance policies based
on premium amount, coverage, claim benefits, and policy terms to help users make informed decisions. In
addition, the platform provides features such as chatbot assistance, claim prediction, fraud detection support, risk
assessment, and policy renewal reminders. Natural Language Processing techniques are used to improve user
interaction and provide instant responses to insurance-related queries. The system ensures a user-friendly
experience and increases customer awareness regarding insurance benefits and financial protection. The proposed
Cognitive Insurance Advisory System improves decision-making efficiency, reduces manual effort, and enhances
customer satisfaction through intelligent recommendations and automated analysis.

Item Type: Article
Subjects: Computer Applications > Intelligent Systems
Domains: Computer Science
Depositing User: Mr IR Admin
Date Deposited: 07 May 2026 18:05
Last Modified: 07 May 2026 18:05
URI: https://ir.vistas.ac.in/id/eprint/14072

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